Privacy Policy

Last updated: June 20, 2025

1. Introduction

Welcome to Nenrin, operated by ideaNFT K.K. ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

By using our service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information

We collect information you provide directly to us, such as:

  • Account information (email address, username, password)
  • Profile information you choose to provide
  • Ideas, comments, and other content you submit
  • Communications with us (support requests, feedback)
  • Payment information processed through Stripe for transactions

Automatically Collected Information

We automatically collect certain information when you use our service:

  • Usage data and analytics through PostHog
  • Log information (IP address, browser type, operating system)
  • Device information and identifiers
  • Cookies and similar tracking technologies

Uploaded Content

When you upload supporting documents or images for your ideas, these files are stored securely using Google Cloud Platform services.

3. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our services
  • Process transactions and payments
  • Create and manage your account
  • Communicate with you about our services
  • Provide customer support
  • Analyze usage patterns to improve user experience
  • Generate summaries and enhance searchability using AI technology
  • Ensure security and prevent fraud
  • Comply with legal obligations

4. Third-Party Services

We use the following third-party services that may collect information:

PostHog

Analytics and user behavior tracking

Stripe

Payment processing (we do not store payment card information)

Google Cloud Platform

File storage and hosting services

OpenAI

AI processing for content vectorization, summarization, and search functionality

5. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy. We may share your information:

  • With service providers who assist us in operating our platform
  • To comply with legal obligations or protect our rights
  • In connection with a business transfer or merger
  • With your consent or at your direction

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. You may request deletion of your account and associated data at any time by contacting us.

8. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to processing of your information
  • Request portability of your data
  • Withdraw consent where applicable

9. Age Requirements

Our service is intended for users who are at least 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

11. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie settings through your browser preferences.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

ideaNFT K.K.
Email: [email protected]